Despite vast amounts of data and computing power, our primitive brains often make the wrong decisions because we fail to grasp the complexity of the world around us. We’re constantly catching up. We tend to oversimplify, and we fall prey to many cognitive biases. The humility of not-knowing may provide the clarity needed to see our way through the most complex problems.
"Zen masters emphasize Not-Knowing to clear our minds from garbage. This keeps us open to fresh perspectives. Not-Knowing is at odds with our reductionist culture and the mindset of most leaders. Leaders must know. They are paid to know. Recognizing that they don’t know is not a career-enhancing move. But pretending to know when we don’t runs against the important quality of authenticity.
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So true
"Humility doesn’t mean inaction or paralysis. Humility is mustering the courage to admit that we don’t know. When faced with complexity, conventional leaders react with denial. They mobilize more resources to crack the problem. Contemplative leaders accept complexity with humility. They embrace their inability to predict and adopt an explorer mindset. They design small, probing experiments to start figuring out how the system responds.
Christian mystic Meister Eckhart wrote: “Be willing to be a beginner every single morning.” Beginners are comfortable with Not-Knowing and the impossibility of knowing. It is this admission that allows you to relax and think clearly and creatively. You can probe, experiment, and pilot. Small-scale pilots and experiments tell you how the system responds. You can, through trial and error, design new experiments. You make mistakes and learn from them. You fall and get back on your feet, as many times as necessary. Progressively, you learn more about the whole phenomenon. The small failures of yesterday are your best protection against the major crashes of tomorrow."